Operational risk management primarily aims to:

Operational risk management is focused on identifying, assessing, mitigating, and monitoring risks that could lead to operational failures and losses within an organization. The core objective of ORM is to minimize these risks and the associated losses. By doing so, organizations can ensure a more stable environment that supports their operational processes and integrity.

Focusing on minimizing risks and losses allows organizations to enhance their overall resilience and continuity. This involves implementing frameworks and controls to systematically reduce the likelihood and impact of adverse events, such as fraud, system failures, and compliance breaches.

While maximizing profits, expanding market share, and improving customer satisfaction are important goals for any business, they are not the primary focus of operational risk management. Instead, ORM enables organizations to operate more effectively and securely, which indirectly supports these broader goals. However, the direct aim remains to mitigate operational risks and protect the organization from potential financial and reputational harm.