Operational resilience primarily focuses on which of the following?

Operational resilience is fundamentally about an organization's ability to effectively respond to and recover from disruptions, whether these are caused by external events such as natural disasters, cyber incidents, or any operational failures. This aspect ensures that critical operations can continue, or be quickly restored, allowing the organization to maintain its services and protect its stakeholders.

Focusing on effective response and recovery enables organizations to establish robust plans and procedures that address potential risks and challenges, thereby minimizing the impact of such disruptions on overall business continuity. By investing in strategies and processes that enhance their response capabilities, organizations can better navigate crises, maintain or quickly resume essential functions, and safeguard their reputation and customer trust.

While diminishing operational costs, developing a flexible workforce, and enhancing product innovation are important aspects of an organization’s overall strategy, they do not specifically prioritize the core objectives of ensuring operational resilience, which is directly tied to managing disruptions effectively. Therefore, the primary focus of operational resilience is indeed on the organization's ability to respond to, recover from, and adapt to incidents that impact its operations.